At aurora game, your privacy matters as much as your entertainment. This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, and what rights you have as a Filipino player. By using our platform, you agree to the practices described here. If you have questions, our FAQ page is a good place to start.
When you register and use aurora game, we collect information you provide directly — such as your name, date of birth, email address, mobile number, and payment details. We also collect data generated by your activity on the platform, including login times, game history, transaction records, and device information. Technical data such as your IP address, browser type, and operating system may be collected automatically to help us maintain platform security and performance. We only collect information that is necessary for the purposes described in this policy. You are responsible for ensuring that any information you provide is accurate and up to date.
Your personal data is used to create and manage your account, process deposits and withdrawals in Philippine pesos, verify your identity, and provide customer support. We also use your information to comply with legal and regulatory obligations applicable in the Philippines, including anti-money laundering requirements. Platform analytics help us improve the user experience and ensure that our games and features work correctly on mobile and desktop devices. We may send you service-related communications such as account notifications, security alerts, and updates to our policies. We do not use your data for unsolicited marketing without your consent.
Aurora game does not sell your personal information to third parties. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and technical infrastructure partners — strictly under confidentiality agreements. We may also disclose information to Philippine regulatory authorities or law enforcement agencies when required by law or to protect the rightsand safety of our users and platform. Any third party that receives your data is required to handle it in accordance with applicable privacy laws and our data protection standards. We do not transfer your personal data outside of arrangements that ensure an equivalent level of protection.
Aurora game implements industry-standard technical and organisational measures to keep your personal information secure at all times. All data transmitted between your device and our platform is encrypted using secure protocols to prevent unauthorised interception. Access to personal data within our organisation is restricted to staff who need it to perform their duties, and all such staff are bound by confidentiality obligations. We conduct regular security reviews to identify and address potential vulnerabilities in our systems. In the unlikely event of a data breach that affects your rights, we will notify you and the relevant Philippine authorities in accordance with applicable law. We encourage you to also take steps to protect your own account, such as using a strong password and not sharing your login credentials with anyone.
As a user of aurora game based in the Philippines, you have the right to access the personal data we hold about you and to request a copy of that information at any time. You may also request that we correct any inaccurate or incomplete data associated with your account. In certain circumstances, you have the right to request the deletion of your personal data, subject to our legal obligations to retain certain records. You may object to or request restrictions on how we process your data where permitted by applicable law. To exercise any of these rights, please contact our support team through the details available on our platform. We will respond to all valid requests within a reasonable timeframe and in accordance with Philippine data privacy regulations.
We retain your personal data for as long as your account is active and for a period thereafter as required by Philippine law and our regulatory obligations. When your data is no longer needed, it is securely deleted or anonymised in line with our internal data retention schedule. Our platform uses cookies and similar technologies to remember your preferences, maintain your session, and help us understand how players use the site. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of the platform. We do not use cookies to track your activity across unrelated third-party websites. For more details on how we handle cookies, please visit our FAQ page.
Aurora game may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine law. When we make material changes, we will notify registered players through the platform or via the contact details associated with your account. The date of the most recent revision will always be shown at the bottom of this page so you can tell when it was last updated. Your continued use of the platform after any changes have been published constitutes your acceptance of the revised policy. We recommend reviewing this page periodically to stay informed about how we protect your information. If you have any concerns about changes to this policy, please reach out to our support team or visit our FAQ page for guidance.
Last reviewed: 2025. For questions about your data, please visit our FAQ page or review our Terms and Conditions.
Quick answers to what Filipino players most often ask about data privacy, account security, and personal information handling.
Yes. Aurora game uses secure encryption protocols to protect all data you submit during registration and throughout your use of the platform. Your personal details are stored on protected servers and are only accessible to authorised personnel who need them to operate the service. We do not sell or share your information with third parties for marketing purposes. You can further protect your account by choosing a strong, unique password and never sharing your login credentials with anyone else. If you ever suspect unauthorised access to your account, contact our support team immediately.
Yes, you have the right to request deletion of your personal data in certain circumstances. However, please note that we are required by Philippine law and our regulatory obligations to retain certain records — such as transaction history and identity verification documents — for a specified period even after account closure. To submit a data deletion request, please contact our support team with your account details and the specific information you would like removed. We will review your request and respond within a reasonable timeframe. Any data that is not subject to a legal retention requirement will be securely deleted or anonymised upon your request.
Aurora game only shares your personal data with trusted service providers who help us operate the platform — such as payment processors and identity verification partners — and only under strict confidentiality agreements. We do not sell your data to advertisers or unrelated third parties under any circumstances. In cases where we are legally required to disclose information to Philippine regulatory or law enforcement authorities, we will do so in compliance with applicable law. All third parties who handle your data on our behalf are required to maintain the same level of data protection that we apply internally. If you have specific concerns about data sharing, our FAQ page has more detailed answers.
Now that you know how aurora game handles your personal information, join thousands of Filipino players who enjoy secure, mobile-friendly entertainment every day — with full confidence that their data is protected.